We bought the Relius Software along with the daily valuation platform last September and are still strugling to bring the system up in running. Files are missing the system was not set right and several other problems. When the system was sold the salesperson never metioned everthing in detail and now when we try to contact them and ask them why this module is not there they say there is an extra charge for that. For example when we bought the VRU system it never said on the agreement that it is English or spanish nor the sales person ever mentioned that it is only English VRU. So I just want to cautious everybody who might be thinking on buying the Relius or thinking of moving to their platform to be cautious and get everything in writing what ever you discuss with the sales person in detail. Has anybody else gone through this I would like to know.

My company has been using Relius for six years and I have found, generally, the people to be reliable and straight foward. It does take a lot of inhouse expertise to get a daily valued sytem working no matter which software you select and salesmen do tend to gloss over the work involved. But, I think if you stick it out Relius will do the job for you. By the way, we unplugged the VRU system because few participants wanted to use it. The web is where everyone is going to trade and get their balance.

Ravi,

These frustrations are what make the ASP concept so attractive. You might find the dialogue in the Daily Valuation message board of interest.