so, while you can sort by name, the sort is as follows:

if {PLANKMTEST.EESORTOPTCD}='2' then ({PLANEEKMTEST.LASTNAM} + {PLANEEKMTEST.SSNUM})


so when it sorts you get by name, but if two people have the same last name then it sorts by soc sec number. so my plan with a flock of Smiths is, well....

you would need to modify as follows if you want the first name to be considered in the sort.

if {PLANKMTEST.EESORTOPTCD}='2' then ({PLANEEKMTEST.LASTNAM} + {PLANEEKMTEST.FIRSTNAM}+ {PLANEEKMTEST.SSNUM})