12/28/2000: State of the TPA Industry, and Forecast for the Future (Society of Professional Benefit Administrators)Excerpt: "For 21 years, it has become a tradition for me to give a candid report on how the TPA & benefits industry looks, and forecast for the upcoming year(s). My 'expertise' is simply that the SPBA office serves as the central information clearinghouse for the industry (and TPAs themselves tend to be information clearinghouses in their market areas), so my knowledge is simply wisdom from you."
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