12/28/2000: Vaporware.com: The Failed Promise Of The Health Care Internet (PDF) (J.D. Kleinke, in Health Affairs)November/December 2000 issue. Excerpt: "[T]he Internet will not solve the administrative redundancies, economic inefficiencies, or quality problems ... These phenomena are the result of economic, organizational, legal, regulatory, and cultural conflicts rooted in a health care system grown from hybrid public and private financing; cultural expectations of unlimited access to unlimited medical resources; and the use of third-party payers rewarded to constrain those expectations."
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