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Tinman

Any Accudraft Users Out There?

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Looking for someone who is an Accudraft document system user, preferably the online system - just looking for some feedback. We've been having some issues with the system ourselves and are hearing from the vendor that we are the ONLY ONES HAVING THESE PROBLEMS.

Thanks!

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Speed is a big issue - sometimes takes 15-20 seconds to get to the next page in the interview. Redrafting sometimes a problem - have to go to Accudraft because our changes are being kept. Saving a plan and then not being able to find it unless we log out and then log back in. Producing documents/SPDs where variables are not filled in or are filled in with asterisks and "error" messages. It's been really frustrating!

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Speed is a big issue - sometimes takes 15-20 seconds to get to the next page in the interview. Redrafting sometimes a problem - have to go to Accudraft because our changes are being kept. Saving a plan and then not being able to find it unless we log out and then log back in. Producing documents/SPDs where variables are not filled in or are filled in with asterisks and "error" messages. It's been really frustrating!

We've had other issues from time to time, but not these.

Feel free to email me if you want more information.

bill.presson@wakm.com

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We have had problems with "speed issues" on a regular basis. (I have found that to be the case with most on-line systems.) On a few occassions, we have had the other problems you noted. I'm not sure what you could do about it. I have called about having the number of redrafts reset, which AccuDraft has done without a problem. If you like the product I guess it is just something you need to live with.

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