Benefits Outsourcing study

[alexa]

Does anyone have a template questionnaire with a list of questions we can ask references given by a consulting firm.

We are looking to hire a consulting firm who would help us assess the return on investment to outsource benefits vs keeping in-house as is with Oracle. This outsourcing proposal would include impact to staffing, systems, payroll, HR, call center, eligibility files to vendors, billing, etc...

Things we would want references input on would be thoroughness of consultant 's results, easily understood & presented well. If consultant's recommendation was implemented, was it valid?

If anyone has gone through the pros & cons of outsourcing benefits or keeping in-house and has worked with an outside firm to help access the pros & cons, the reference questionairre template would be helpful

Thanks in Advance

Lexy