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Rx - out of state PBM - which state law prevails

Guest dsw713

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We are in the state of Ohio and our health insurance contract will be generated in the state of Ohio; however, the PBM (prescription benefit manager) is located in Texas. When it comes to dispensing mail-order presecriptions, which state law will apply -- Ohio or Texas? This is important because some states do not allow mandatory generics, and will only dispense as written on the script. Thanks.

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