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Considering a change to org structure to include Senior Plan Administrator and Plan Administrator (and possibly Jr. Plan Administrator). Did anyone have criteria to make someone a Senior Administrator vs a regular Plan Administrator? Is it just experience in years worked in the industry (after 10 or 15 years?)  or would it be taking on additional roles?

Thanks!

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We call them consultants instead of administrator to avoid the confusion over the official PA. And, generally, (but not in stone) a person is eligible to be a Senior Consultant with 10 years experience. Doesn't have to all be with our firm.

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I find different TPAs have different titles.  All our TPA admins are Plan Administrators, regardless of initials after their names, which just mean you know how to study for a test.

 

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Some of the places I've been, there were different tiles to manage compensation in the HR software.

Other places it was to assuage egos.  "Hey, Jim, you're doing a great job.  Here's a 1.5% raise, but we are also making you a SENIOR Account Consultant!"

I some places it stemmed from a combination of experience and responsibilities.  Early on, I became a Sr. Acct Executive with around 4-5 years of experience when there were others with 10 or 12.  It's because I knew more and wanted to know more.  Some people just go in and do their job; if something is above their head, they ask their supervisor instead of learning it themselves.  I wanted to know the WHY not just the HOW.

I have been on the flip side, too, where people who had less experience (years-wise)  were my supervisor.

It all depends on the size of the department, ranges of experience (and not all experience is the same!), egos, and necessity.

I would certainly say if someone has a lot more responsibility than a co-worker, then that person gets a different title.

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Actually, having letters after your name also means you have to stay logged in for the entire webcast.

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