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Choosing Other TPA or setup a Backroom Team


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I am relatively new. But what is the better option for a TPA when they are overloading with work?

1.       Choose other TPA for their workload support.

2.       Setup a backroom team in other part of the world (like India, Philippine, etc).

There is many thing related I know but, I want to know in general.

Thanks!

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Temps here in America?

Hire more FT employees?

I doubt hiring another TPA is either feasible or possible.  Lots of TPAs are loaded up what with Post PPA restatements and now testing season upon us. (I got 5 censuses myself over the holiday weekend!)  And why would you want to share you (partial) cleint list with a competitor?

QKA, QPA, CPC, ERPA

Two wrongs don't make a right, but three rights make a left.

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2 minutes ago, Bri said:

And why wouldn't you want to hire Americans to do American work?

Quite simply, cost.  However, using overseas labor usually only pays off in scale.

QKA, QPA, CPC, ERPA

Two wrongs don't make a right, but three rights make a left.

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  • 2 weeks later...

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