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This is sort of unanswerable, as there are SOOOOO many different factors that numbers of plans are sometimes nearly (but not totally) meaningless. Size of plans, complexity, combined plan testing, support staff assistance (if any) "user friendly" systems and procedures, investment platforms, quality of client HR personnel, TPA services performed, etc., etc. - some plans are giant time-sucks, and some are relatively smooth. You could go on and on. Having said all that, I would say that 120 plans would typically be considered on the high side, but on the other hand, if he's been able to handle it without working an excessive number of hours per year, then it probably isn't "too many." Good luck with whatever you decide.

Just got off the phone with the IRS, as of Sept. 25th both penalties have been removed! Hooray!? They claimed that it takes up to 30 days after resolving a claim before receiving a formal response, so I suppose I'll get a letter in the mail soon-ish. Thank goodness this nightmare is finally behind me

I would have treated the $375 as late and moved on. Why make the client's problem become your problem? The lost income would be a small amount and the excise tax very small. We don't do a 5330 if the amount is very small, we just have the client deposit the excise tax along with the lost income. In this case, I'm guessing the excise tax would only be a couple of $.