In mid August, the debit card tied to my HSA account began getting declined even though I have significant funds in my account. It remains non-functional almost two months later.
The institution which provides this service was selected by my employer. Health benefits including HSA are part of my compensation.
The HSA provider indicates that they experienced some kind of technical issue which is effecting my account. They change their story each time I call and cannot provide me an ETA for resolution. After two months, I’m concerned that I may never gain access to my funds.
Are there specific compliance rules that pertain to this situation? Is this regulated by the FDIC? Can I report this? Should I speak with an attorney? Do I have the option to move the funds?
Thank you in advance for any guidance you can provide.