Can you prevent a disgruntled employee from participating in the company offered FSA plan was asked by a client who is having difficulty with an individual employee understanding the how the process of a Health Care Spending Account Debit Card works. Additional information was requested for a debit card purchase and after four notices were sent out the card is shut off until the substantiation is received, the participant is now claiming his money is being held up and fails to realize the rules of the plan are being followed. Any guidance would be greatly appreciated.
