Thanks Mike. Sorry, My bad. I did call but was out of the office hours. But, on review of my bank receipts I did see that end of February the amount was taken from our account.
So I assume and one should assume, at least from my case, it takes 2 months for the any signs that the case is taken up.
I will keep the forum updated with any more information that I get.
Also, I am very glad to have been here at this forum. It is so very nice to see you have a community that helps each other.
Thanks,
Manuel.