DeltaRat

Im a vested member of the IBEW and have a 401a plan through the Union. I have made a career change after almost 20yrs and was under the assumption that I could roll the balance of the account into a self directed IRA or some other qualified plan. I just got off the phone with the plan admin and Im being told that this is not an option. According to the admin no action can be taken until I reach age 55 1/2. Is this accurate? Thanks in advance for any insight.