John Smith

Hi, I’m exploring project tracking software options commonly used in the 401(k) industry—specifically PensionPro and PensionPal—and would really appreciate some insights. I have a few questions I’m hoping to get thoughts on: 1. From your experience, which platform is more convenient and user-friendly for daily operations? 2. What is the typical training curve for new users? How long might it take for a team to get fully comfortable using it? 3. What are the estimated pricing models—ideally per user, per year? 4. Are there any strong alternatives worth considering in this space? 5. Are there any potential drawbacks or limitations I should be aware of before committing to one? Any knowledge or experience sharing would be extremely helpful. Thanks in advance! Best regards!

Has anyone here explored outsourcing 401(k) administration work or considered setting up a back-office team to handle the workload? I’d love to hear about your experiences, challenges, or any best practices you've come across. For those still exploring options or facing hurdles, I’d be happy to exchange ideas and discuss potential solutions. Please send me private message. Thank you!

Thank you very much for your response. It seems I need to complete the QKC first. Best regards, John

I passed my QKA exam last year and am now interested in taking the QPA exam. Could you please clarify if it’s possible to take the QPA exam without first completing the QKC exam, or if the QKC is a prerequisite? I appreciate your guidance. John

Hello, I have a client interested in acquiring or merging with a small to mid-size 401(k) TPA firm. Their services include, but are not limited to, plan designing, plan valuation, preparing renewal packages, census scrubbing, contribution calculation (including profit sharing), and compliance testing (Coverage, ADP/ACP, 416 top-heavy tests, 401(a)(4), and top-heavy). They are open to opportunities in any location. If you know of any firms available for acquisition or merger, please send me a direct message. Best regards, John

I am relatively new. But what is the better option for a TPA when they are overloading with work? 1. Choose other TPA for their workload support. 2. Setup a backroom team in other part of the world (like India, Philippine, etc). There is many thing related I know but, I want to know in general. Thanks!