E-mail and Internet monitoring in the workplace.

[Sheila K]

:confused: Well, the lines have been drawn in the sand here. We have both an e-mail monitoring and an internet tracking software in place (2 unrelated pieces of software). Our IT department selected and implemented without any input from HR or any written policy in place.

Reporting is worthless in both pieces of software and HR is peeved because we can SEE the abuse, but because of the poor reporting, there is not really enough written documentation to do anything about it.

What does this mean? Time (already) for new software. I've seen ICaughtYou.com, but what other solutions have you seen out there or what is being done where YOU work???

Thanks in advance for any help I can get...