Relius 7.0

[Guest Stacey L Miller]

Is anyone using 7.0? I'm interested in pros/cons, happy/horror stories.

Thanks!

Stacey

[pmacduff]

I've been using 7.0 - I've only been using Relius (& Quantech) for about a year and a half and am still trying to get used to it overall. One of the things I dislike most, however, is that, for example, in the change from version 6.0 to 7.0, I find things that aren't working properly that used to. And sometimes it is things that haven't/shouldn't have been changed or updated! (that worked fine before, even through the service packs!). That drives me crazy. Also, I was spoiled by our prior software vendor because their customer service was great! Someone was always accessible, none of this "incident" support stuff or waiting for a callback/e-mail. Sorry, I just had to vent. Other than that, it seems to be working fine, I like the fact that you can now code dual eligibility for different sources. (we have clients with immediate for deferral but wait for match/ps). If I think of other things, I'll add another post. Good Luck!

[R. Butler]

If you haven't updated I'd consider waiting until a slow part of the year. We had many difficulties with the update. It took us over a month to get it operational and pmacduff, there are still quirky things occuring that just never happened before.

[Guest Tbrown]

Stacey,

I don't know if you have switched yet. This is somewhat of a late reply. We went to 7.0 about 5 weeks ago and then just recently went to 7.1. The conversion went very well, with only a couple of minor problems. It appears so far that most problems I have found, may have already been there on 6.0. And the few bugs we have found, tend to have an easy workaround.

The only thing that appears to be new is a problem printing Crystal reports to Word. We have been unable to edit the report once it is in Word. This appears to be new with 7.x.

Tim