Internet/IVR Systems to Automate Benefits Enrollments

[Guest Bill Glueck, CIC]

Our firm has developed IVR/internet software that interfaces with HR systems and benefits vendors systems so that employees can enroll for all of their benefits using touch tone telephones or the internet. We collect the enrollment information electronically and send a file extract to the HR system or vendor so they can update benefits elections electronically. We also help employers create internet or intranet employee benefit self-service malls where we post summary plan documents, policy manuals, benefits overviews, personalized benefits statements, benefits & HR forms, provider networks, and a host of other benefits related information. The forms can be customized to be either down-loadable or interactive with a link back to HR systems and/or carriers' databases so that when changes are made databases are automatically re-populated. Our system runs on our hardware and software and we make it available to employers as a service bureau which is the best way to make the service cost effective. This is a production system so we won't be learning our business at your expense. We are a firm that has been in business for twenty years with great references. We are interested in meeting with mid size employers (500 - 25,000 employees) that would like to automate their annual benefits enrollments using telephones or the internet. Please call me 800-477-7822 x219 or e-mail me wdg@ipi-ivr.com if you are interested in learning more about our service. You can also find me speaking at IFEBP functions in Lake Tahoe, Orlando, and Palm Springs.