Jump to content

minimum gateway report


Recommended Posts

Guest quinn the car fixer
Posted

anyone notice in 9.0 that the gateway report uses the lowest HCE % to apply the 1/3 test? is there a fix for this?

Guest mjakel
Posted

This has been fixed in Version 9.0.2. This can be downloaded from the Corbel website.

Posted

I am on version 9.0.2 and I had the same problem. I called Corbel and they sent me a script to run to fix the problem.

Guest quinn the car fixer
Posted

do you remember the person you spoke to? i spoke to a support rep yesterday and she didn't know anything about a script---she told me to download the 9.0.2 fix.(which we have).

Guest mjakel
Posted

When 9.0.2 was initially put on the Corbel website, one of the files it contained had the Gateway discrepancy. That file was updated on the website that same day. If 9.0.2 was downloaded prior to that fix on that day, then you can either download 9.0.2 again, or call Relius Support for an updated rdiscrm.exe file.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

Terms of Use