Update on Relius 5300 and Windows XP2

[mwyatt]

Relius is acknowledging that Relius Government Forms (5300 program) will not print if your computer has been updated to Windows XP Service Pack 2. Workarounds are to either uninstall SP2 (you do not want to go there - several people have reported problems with the uninstall) or run the software on an older computer. They do know this is a problem (and will also affect the 1099-R software) and have contacted Microsoft to see why there is a conflict.

A word to the wise...

Our solution is we have one computer on our network that is still running Windows 98 for compatability. You can do all of your data entry on your XPSP2 box, but you need to print off the older box. Hopefully this will be resolved by January for 1099R processing.

[RCK]

Disclaimer: I am technologically disadvantaged (I remember punch cards)

My provider is telling me that Relius' Form 5558 won't print on a Dell printer, even using a HP print driver. Since my extensions have to be filed tomorrow, I'm getting a little nervous.

Anyone else having that problem?

RCK

[mwyatt]

Did they have you set up a dummy HPIIIsi printer? This sometimes will work with Relius programs. I understand that they are in the process of rewriting the printer drivers, as they are pretty sensitive (they should almost keep a link on the website to any HPlaserjet 4 auctions over on EBay to use their product). I have had problems in the past with non-HP printers, which is a real shame since you can get some really good laser printers now for no money. Do you have any other printers that you can print on in your office?

[RCK]

We outsourced 5500 preparation to a small consulting firm. He is trying to print on his Dell, and did try the HPiiiSI drivers. Since that did not work, he's going to a different location that uses HP printers, and can print there. I was hoping to save him the trip.

RCK