Relius Web Client Potential Issue

[Guest AHS527]

All:

Just a heads up for Web Client users. There are 3 security questions that the plan sponsor has to answer when completing their profile for the first time. I just found out that if the client is inactive for over a period of 1 month and tries to login to Web Client they will need to provide the answers to ALL THREE security questions before they are allowed to proceed.

What does this mean for us? It means since practically every client will only access this system once a year to complete their 5500 filing they will ALL have to remember the answers to the security questions when signing in next year to sign the 2010 5500.

I forsee this being a complete disaster. Please submit an incident to Relius and let them know that they need to remove this feature from their system. I sent them an incident yesterday.

Thanks!