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Posted

We are just trying to get the hang of using Web Client.

It seems when we set up a new client, they automatically receive an an email notification with their UserID and password. Then when we publish their 5500, they once again receive the same email notification with UserID and password.

Is there any way to circumvent these duplicate nofications?

(A fellow employee is submitting an incident to Relius; we are trying to see who gets an answer first.)

Posted

There is no need to set the client up in Web Client before uploading the Forms from Relius Govt Forms. . . the name and e-mail of signer is input under the plan info page in Relius. Once the form is uploaded the client will be set up in Web Client.

Posted

That is an alternative. Downside is the data push doesn't populate the First and Last Name fields in Web Client. Thanks for the suggestion.

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