866-GOEFAST No longer for EFAST 1 Paper Filings

[Guest BenFolds]

All references to paper Form 5500 filings under EFAST 1 have been removed from the 866-GOEFAST (866-463-3278). Also gone is the ability to verify if/when a paper Form 5500 was received.

When I called, the EFAST 2 rep took my info and the plan's info to leave a voicemail at the Office of the Chief Accountant. Supposedly, they will call and verify the filing was received.

Listen carefully to the options. While option 3 works in the same manner, it will say "the filing has not been received by the EFAST 2 system". The EFAST 2 system does not include history of paper filings, only EFAST 2 electronically signed & transmitted filings.

The phone number for the Office of the Chief Accountant is 202-693-8360.

[Guest BenFolds]

I got my call back from the Office of the Chief Accountant. Kudos to the DOL for the timely response given the holiday weekend!

I verified their office is now the avenue for verifying the receipt of EFAST 1 filings. I shared my opinion of the DOL no longer offering the automated line for this purpose and offered my sympathy for the number of calls they will be taking.

They suggested we also utilize FreeERISA.com but understand their data is updated 7-8 months after filings are received.