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Posted

I am trying to upload a large plan with Attachments, everything is attached correctly but when I publish the plan I receive the error "error occurred while trying to upload the attachments to the plans you published". I have published another large plan is was able to attach and publish. The enable filing is on. Any ideas?

Posted

A PDF attachment has to be fully unsecured or it won't be recognized by EFAST2. We had an auditor's report that we received that had security added. If this is similar to your issue, you either need to request an unsecured version from the auditor, or print the report and rescan it as a new file, with no security added.

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