Relius Web Client Emails

[Guest xo85xo]

Has anyone had issues with the automated email reminders from Relius Web Client being sent to your client?

Many of our clients have complained about receiving the constant email reminders but I'm not sure how to disable the emails from being sent to them. I know I could make the particular individuals inactive but then I don't think they would be able to file.

Any suggestions?

[TPAMan]

We found it easiest to stop using the messaging module by deleting any messages we had set up. There is too little control over when and how messages are sent out.

Oddly enough, we have been communicating fairly effectively with our clients for many years and are resorting to what we have always done - personal phone calls, memos or emails.