IRS Help with bogus late filing penalty

[mwyatt]

Does anyone have a IRS Trouble Shooter number available? In a Kafkaesque situation from hell with a bogus late filing. We sent followup letter in May (started in February) where client had paid the erroneous penalty. They just received a letter providing credit for the erroneous payment, then a second letter adding the penalty back. God help us when the IRS has to start tracking Health Care coverage in 2014.

[jpod]

try the IRS problem resolution office