pmacduff Posted February 21, 2022 Posted February 21, 2022 I did post an incident to FIS but in the meantime am wondering if anyone else has heard when they are going to update the log in for ASP to use something more updated than Internet Explorer? We are getting the messages now that Internet Explorer will no longer be supported after June, 2022. We are surprised that FIS had not already migrated ASP to another browser... Thanks in advance!
Pam Shoup Posted February 21, 2022 Posted February 21, 2022 We have not seen any update on this either, and my IT department is not happy that we have to use IE to go into Relius either. Pamela L. Shoup CEBS, RPA, QKA
RatherBeGolfing Posted February 21, 2022 Posted February 21, 2022 1 hour ago, Pam Shoup said: ...and my IT department is not happy that we have to use IE to go into Relius either. Same here.
Kac1214 Posted February 22, 2022 Posted February 22, 2022 I've asked while on phone with Relius and the person said they have not heard anything about any update to address it. I've brought up to my Sales Rep and in various tickets that have been logged. They do not react at all and do not seem to have any plan to address it. I am looking forward to my contract end date. IT is not happy
pmacduff Posted February 22, 2022 Author Posted February 22, 2022 fyi - so I did receive a response to my incident from support that says (and I quote): "As long as Microsoft supports Windows 10, IE11 will be supported. However, as the ASP team moves the Relius Administration platform to the new data center (which is underway and in testing), you will be notified on when you no longer have to use IE11. When that takes place, you will receive instructions on the new method of connection."
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