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Breaking up is Hard to Do: Terminating Your Relationship with a Client

ERISApedia.com

Apr. 25, 2019
Recorded Online
Webcast

Saying goodbye to a client is never easy, even when it’s not a matter of anyone being angry at anyone else. Nonetheless, there are techniques you can use to make the termination process easier and to learn from the changes to help you better service your remaining and future clients.

In this 50 minute webinar, Ilene H. Ferenczy, J.D. will share techniques and tips for a successful "break up".

Presented by: Ilene H. Ferenczy, J.D., CPC, APA

Click here for a pdf file of the slides.
Click here to download the Q&As to the session.

Continue by clicking on the following link:
https://storage.googleapis.com/erisapediawebcastscert/2019-04-25/Web2019_04_25BreakingUp.mp4

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