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Press release:

UnumProvident Rolls Out Web-Based Claims Monitoring Service

Issued by: UnumProvident

Date: Apr. 28, 2006

CHATTANOOGA, Tenn. -- UnumProvident Corporation, (NYSE: UNM) the leading provider of income protection insurance in the United States, recently launched a new virtual claim monitoring service that revolutionizes the way claimants manage their information and monitor their claim status.

The new site, available to active group disability claimants of UnumProvident and its subsidiaries, gives claimants the opportunity to provide missing and new information, report a return-to-work date, provide maternity leave information, change contact information and more. More importantly, changes made both by UnumProvident and by the claimant are available in real-time on the secure site. And since UnumProvident’s internal business partners are linked by the same systems, all departments from billing to customer service will be aware of updates and changes.

“UnumProvident is built around our promise to our customers to provide a high level of service and to pay all valid claims in a timely manner and with compassion,” said Bob Best, executive vice president of service operations, CIO. “The enhanced web services programs are designed to offer our customers one more way to give us the information that we need to make decisions about their claims in a timely and informed fashion.”

Not only can claimants visit the site to change and update information, but the site will also allow them to check the status of any claims they have with UnumProvident and will give details regarding the claims process from submitting a claim to cutting the check.

About UnumProvident

UnumProvident (UNM) is the largest provider of group and individual disability income protection insurance in the United States and United Kingdom. Through its subsidiaries, UnumProvident Corporation insures more than 21 million people and paid $6 billion in total benefits to customers in 2005. With primary offices in Chattanooga, Tenn., and Portland, Maine, the company employs approximately 12,000 people worldwide. For more information, visit www.unumprovident.com.

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