Press Release

Flume Health Launches Flume Relay to Speed Solution Integration

Issued by Flume Health

Mar. 23, 2023

Flume Relay automates vendor integrations needed to administer and manage a health plan, including provider networks, chronic disease platforms, maternal care, pharmacy benefit management, and more, to payers' core operating systems

Fully eliminating the manual work that payers conduct to establish and manage data trades between plans and solutions, Flume Relay reduces integration cost and time by nearly 80%, while unlocking greater commercial opportunities

NEW YORK -- Flume Health, a healthcare technology company for payer operations, today announced the launch of Flume Relay to systematize the complex solution integration process involved in designing, launching, and administering a health plan. Flume Relay aims to solve payers' greatest limitation: the integrations and real-time data exchange with the plethora of vendors and systems that make up a health plan.

Health plans are experiencing vendor fatigue at an increasingly high rate. Vendor companies offer solutions that range from managing chronic diseases to providing pharmacy benefit management services. Incumbents and challenger health plans alike face the same complex challenge of integrating the service solutions into their administrative systems and managing the related data exchanges after integration. Payers allocate as much as a few million dollars in their budget per new integration, and their IT and engineering teams are mired for weeks and months in setting up new integrations for a health plan.  

Flume Relay is a user-friendly automation platform that serves as a universal translation layer

for information exchange for payers and solutions. Its simplicity reduces the cost and time by nearly 80% and shifts the burden of new integrations away from engineering, allowing anyone in the organization to set up and manage data trades with solutions that are offered as part of plan design. For commercial plans, payers can now be unencumbered by the number of configurations self-insured customers may demand.

The inspiration for Flume Relay originated from Flume's engineering team, which initially created Relay in-house to easily connect and manage the hundreds of integrations related to health plan administration. The engineering team would have had to spend months managing the myriad of integrations related to Flume's customers' health plans; however, after building Flume Relay, they now spend a mere few hours in one day executing the same task. The platform is becoming widely accessible so that users can simply drag and drop to set up an integration.

"Payers play an outsized role in U.S. healthcare. As the industry becomes increasingly unbundled, the complexity of integrations and the ongoing data exchanges needed for these demanded solutions will burden payers and ultimately inhibit consumers from accessing the right type of care," said Cedric Kovacs-Johnson, founder and CEO of Flume Health. "Flume Relay alleviates this expensive burden and will allow payers to launch their next generation customized & personalized health plans, profitably."

Flume Health recently refreshed its online experience to better serve the ever-evolving needs of payers and introduce its products and services for modern healthcare. The clean and streamlined website mirrors the modern efficiency that Flume Relay delivers to payers.

Flume was founded in 2018 to bring systemic change to healthcare. Since its inception, Flume has been committed to solving some of the toughest problems in healthcare through its TPA services and health plan administrative services. Flume currently works with Firefly Health, Radion Health, Self Fund Health, and more. To learn more about Flume Relay, please visit www.flumehealth.com/products/flume-relay.

About Flume Health

Flume Health is on a mission to make it easy to stand up and operate modern health plans. Its health insurance operations platform works with incumbents, challenger health plans, and third-party administrators of all sizes to go to market faster and service their clients in a way that today's consumers expect. Organizations leverage Flume's platform and technological capabilities to overcome the substantial challenges directly related to the integrations and real-time data exchanges with the numerous vendor solutions that are vital in offering dynamic health plans.

Flume Health's user-friendly tools can reduce cost and time by nearly 80% for insurers. They also accelerate development, eliminate complexity, and enable insurers to focus on the member experience. For more information, visit www.flumehealth.com.

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