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Streamlining Benefits Admin: Real-World Wisdom from Industry Vet Maria Yaobswift |
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Mar. 26, 2024 Recorded Online Podcast |
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Overwhelmed by the accelerating pace of change in benefits administration? The latest episode of the bwise Podcast is a masterclass in optimizing operations. Listen in as industry heavyweight and bswift advisory council member Maria Yao distills 30+ years of frontline expertise. In this insightful interview, you’ll uncover her three pillars of operational excellence – comprehensive training, rigorous documentation, and continuous simplification – and gain insights into fostering healthy team dynamics. Maria also offers a grounded perspective on leveraging automation and AI in HR tech while maintaining the critical human touch. Tune in for Maria’s straight-shooting advice and elevate your operational capabilities. |
