"An ERISA rule -- 29 C.F.R. Section 2550.404a-5 -- calls an administrator of an individual-account retirement plan that provides participant-directed investment (even if no fiduciary seeks ERISA Section 404(c) relief) to furnish regularly a disclosure document that meets several requirements specified in the rule.
Although the rule's command applies to a plan's administrator, for most plans a recordkeeper or other service provider does the work--not only in delivering the notice but also in assembling the notice's investment-related information and other disclosures.
What happens if a plan's administrator wants the delivery service but not the assembly service?
Imagine that a plan's sponsor/administrator is unwilling to adopt its recordkeeper's standard 404a-5 notice. And using the part the recordkeeper
allows its customer to customize won't fix the problem. The customer is willing, at its effort and expense, to write its own 404a-5 notice, retrieve and insert the investment information, and deliver to the recordkeeper by a sharp cut-off date two days after each quarter-close, the print-display file of the 404a-5 notice to be delivered. The page count and other technical points conform to what the recordkeeper does normally. The plan's administrator accepts responsibility for its communication, and the sponsor/administrator exonerates and indemnifies the recordkeeper for relying on the administrator's instruction.
In your experience, does a recordkeeper deliver the customer-prepared notice? Refuse to deliver an outside-prepared 404a-5 notice because doing so would be too much disruption to the recordkeeper's work
methods?
Does the response vary with the size of the customer? If so, how big must a plan be to get this delivery service?"