Compass
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Defined Benefit Combo Cash Balance Compliance Consultant Loren D. Stark Company (LDSCO)
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Bates & Company, Inc.
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AimPoint Pension
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Loan & Distribution Specialist AimPoint Pension
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Regional Vice President of Sales The Retirement Plan Company
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Will 'Mea Culpa' Work for Health Plans, Too? Apologies for Mistakes Might Mean Lower Costs
Managed Care Magazine Feb. 20, 2007 Excerpt: The apology movement contrasts sharply with 'deny and defend' policies in many organizations that discourage plan executives and others from even speaking with harmed patients for fear it may fuel lawsuits. Apology proponents say that such measures perpetuate the perception that HMO leaders are arrogant and callous. |
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