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Plan Sponsors Prove Loyal to Defined Contribution Plan Vendors
Institutional Investor Link to more items from this source
Aug. 13, 2012

"[A recent survey] found that vendor loyalty actually jumped significantly last year among plan sponsors. According to the firm's proprietary algorithm -- which measures attributes like personnel, participant services and administrative help -- the share of 'loyal' clients rose 6 percentage points to 58 percent versus a 4 percentage point drop in 'at-risk' clients to 16 percent."

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