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Health Insurance Executives Meet with Senior Administration Officials to Bring In Private Information Technology Expertise
The White House Link to more items from this source
Oct. 23, 2013

"[The Administration is] collaborating closely with the insurers to address problems we have witnessed in what are called '834' forms and in direct enrollment. To that end, we have worked with the insurers and the 'alpha teams' we jointly established made up of insurers' technology experts and CMS technology experts, to iron out kinks in the both the 834 forms and in direct enrollment. These 'alpha teams' are working side-by-side to correct challenges as soon as we see them. The teams have been meeting virtually with CMS and CGI and with tech teams associated with operations leaders on the industry. Drawing on the industry techs' experience in this way is a part of the 'tech surge' that is incrementally improving performance at HealthCare.Gov."

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