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How Exchanges Can Help Consumers Choose a Health Insurance Plan That Meets Their Needs
Robert Wood Johnson Foundation Link to more items from this source
Jan. 15, 2014
"To encourage consumers to choose the right plan, health insurance exchanges should: [1] Provide a 'cost-at-time-of-care' calculator to give consumers an estimate of a plan's total cost, based on covered benefits, cost-sharing, expected use of medical services, premium, and any tax credit. [2] Use automatic filters and sorting mechanisms to ensure that the initial display of information shows the plans that best match the consumer's preferences. [3] Offer a shortcut that allows consumers to quickly view a plan comparison; the user has the option to seek the details or to select a plan. [4] Help consumers find health plans that include their providers or allow them to choose their providers."

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