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DOL Updates Guidance on Locating Missing Plan Participants
Towers Watson Link to more items from this source
Oct. 7, 2014

"[If] routine methods, such as first-class mail or electronic notification, are unsuccessful, plan fiduciaries must employ all the following methods to search for missing plan participants: [1] Using certified mail; [2] Reviewing related plan records ... [3] Checking with plan beneficiaries ... in the terminating plan and other employer plans; [and] [4] Using free electronic search tools. Free electronic search tools include Internet search engines, public record databases (such as those for licenses, mortgages and real estate taxes), obituaries and social media. It is important to ensure compliance with any license agreement requirement for such resources."

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