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Text of CMS Guidance on Paper-Based Appeals Process (PDF)
Centers for Medicare & Medicaid Services [CMS], U.S. Department of Health and Human Services [HHS] Link to more items from this source
[Official Guidance]
Oct. 24, 2014
"[CMS] has determined that the flexibility to use a paper-based process to conduct eligibility appeals should be extended an additional year, through December 31, 2015.... This extended flexibility enables appeals entities to operate the appeals process as current capabilities allow, protecting the due process rights of appellants while providing additional time for appeals entities to complete the systems development work necessary to implement the electronic requirements of the process.... [T]his approach strikes a balance between safeguarding appellant's rights and the demands on appeals entities."

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