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11/18/2014: Why Everyone Needs a Benefits Enrollment Buddy (Corporate Synergies)
"Even though many employers want to go paperless, it's important to remember that not everyone has Internet access, or if they have access, they might use it only sparingly.... Plus, some employee populations don't have computer access at all, either at work or at home. Employee advocacy allows those who don't have computers to enroll over the phone.... [P]erhaps someone needs assistance navigating the online system. But while they're on the phone with an employee advocacy consultant, they're also getting an explanation of each plan and how to best utilize the benefits they choose."
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