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Engaging Health Care Consumers: The Lowe's Experience
Health Affairs Link to more items from this source
Feb. 18, 2015

"In the early 2000s, to assist employees in managing chronic illnesses such as diabetes and other medical conditions and reduce overall health care costs, Lowe's became an early adopter of a disease management program managed by a health plan.... Lowe's quickly learned that third-party credibility was one of the most important things that mattered to employees, especially when it came to something as personal as health care. In retrospect, the results of Lowe's early disease management program aren't surprising."

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