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Antiquated Healthcare Billing Practices Are Alienating Consumers
HealthLeaders Media Link to more items from this source
May 11, 2015
"Patients and wealthy consumers are most dissatisfied with the healthcare billing and payment system. One in two Americans in poor or fair health -- the greatest users of the system -- rated hospitals poorly on price transparency and affordability. Millennials are more likely to judge healthcare organizations based on their billing practices. They also are more likely to challenge medical bills, search for better deals and make value-based decisions. Consumers and new entrants are beginning to circumvent the claims-based healthcare payment system, especially when seeking primary care and chronic disease management."

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