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Text of CMS FAQs for Agents and Brokers Operating in the SHOP Marketplace (PDF)
Centers for Medicare & Medicaid Services [CMS], U.S. Department of Health and Human Services [HHS]Link to more items from this source
[Official Guidance]
Sept. 20, 2015
3 pages. Unnumbered; dated September 2015. "This document is intended for agents and brokers interested in participating in the SHOP Marketplace; this document generally does not apply to agents and brokers participating in State-based SHOP Marketplaces.... What do agents and brokers need to assist clients in the SHOP Marketplace? ... What is the SHOP Marketplace Agent/Broker Portal? ... How can agents and brokers who have completed SHOP Marketplace registration begin assisting clients in the SHOP Marketplace? ... Where do agents and brokers registered with the SHOP Marketplace add their National Producer Number (NPN) on the SHOP Marketplace application? ... Does it cost employers more to work with an agent or broker in the SHOP Marketplace? ... Do agents and brokers need to be re-authorized on client's accounts upon renewal? ... Can an employer change the agent or broker associated with their account in the SHOP Marketplace?"

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