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CMS Technical Guidance and Population Data for Exchanges, Qualified Health Plan Issuers, and Web-Brokers to Ensure Meaningful Access by Limited-English Proficient Speakers (PDF)
Centers for Medicare & Medicaid Services [CMS], U.S. Department of Health and Human Services [HHS] Link to more items from this source
[Official Guidance]
Apr. 1, 2016
Unnumbered document dated Mar. 30, 2016. "[This] document provides guidance ... on how to comply with the amended language access requirements and on how these requirements interact with other language access requirements that may apply to the same entities. While the general standards under Section 155.205(c) with respect to oral interpretation, written translations, and taglines continue to apply to all entities subject to Section 155.205(c), this guidance will highlight specific requirements related to taglines and website translations for Exchanges, QHP issuers, and web-brokers. Additionally, this guidance provides language data and sample taglines in the top 15 languages spoken by the limited English proficient population in each state for use by Exchanges, QHP issuers, and web-brokers as necessary."

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