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How to Evaluate 401(k) Provider Competence
Employee Fiduciary Link to more items from this source
May 18, 2016

"The key to making this process simple is choosing objective criteria for your survey.... The goal for [your checklist] should be identifying competence 'red flags' such as lack of experience, insufficient mitigation of risk, or non-commitment to timely service. If a red flag is found, you should either eliminate the provider from further hiring consideration or justify the flag (e.g., company is new, but leadership has industry experience). [This article includes] a sample checklist."

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