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Transparency, Decision Support Are Next Wave in Benefits Self-Service
Society for Human Resource Management [SHRM] Link to more items from this source
Aug. 9, 2016

"As benefits self-service platforms become more sophisticated regarding decision-making support, employers should focus on finding and working with vendors that can take them in this new direction.... For example, will the actual system require modifications and workarounds to get it running alongside your overall HR systems? With so many new players entering the self-service technology market, employers should be looking for a partner that is financially sound and capable of meeting their needs for the next three to five years."

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