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Lessons Learned from AHIP's Provider Directory Pilot Program
America's Health Insurance Plans [AHIP] Link to more items from this source
Nov. 2, 2016

"Preliminary findings demonstrate: [1] Strong partnership and active participation with physician practices is essential. However, physician practices often remain unaware of how important it is to update the information that consumers access online; [2] Managing this data is complex for health plans, and standard formats would make it easy to process what data has been updated; [3] Data from individual providers sometimes don't match the data provided by the group administrator; and [4] A variety of different outreach methods are needed to connect with providers and make sure information is accurate and up to date."

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