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"One of the key roadblocks to greater use of telemedicine is patient uneasiness about receiving medical care remotely from a provider with whom they have no previous relationship.... [A]ddress these issues head on by: [1] Emphasizing the credentials of the physicians in the telemedicine network. [2] Working with major health care providers in [plan] networks to add telemedicine services ... creating a telemedicine option with providers known to employees.... [3] [E]liminate copays for telemedicine, to make it more attractive to users."
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