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Everyone Wants Telemedicine. So Why Aren't Your Employees Using It?
Mercer Link to more items from this source
Aug. 29, 2018
"[E]mployers with programs in operation in 2016 reported that just 7% of eligible employees, on average, used telemedicine at least once.... [H]igher utilization is associated with lower copays.... Real-life examples from how a peer benefited from the service can help boost awareness and thus utilization ... Look at communication materials that address how the service can be utilized during specific times of the year ... [C]onsider a way to 'reward' members for completing the telemedicine pre-use application form."

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