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Avoiding Headaches: COVID-19 Guidance and Switching Vendors
HUB International Link to more items from this source
Aug. 25, 2020

"If employers are changing COBRA vendors as part of their renewal, the new vendor MUST receive the historical election, enrollment and payment data all the way back to at least the beginning of [2020] There may be potential COBRA beneficiaries who are still able to elect and pay for COBRA due to the [COVID-19 outbreak period (OP)], so new vendors need to know about them.... Employers who are changing medical carriers as part of their renewals need to make sure the old carriers are equipped to accept retroactive enrollments related to the OP while coverage with that carrier was in force. Likewise, they'll need to make sure new medical carriers are equipped to accept delayed enrollments related to the OP."

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