29 pages. "Nearly a third of all organizations with at least 5,000 employees offer a primary care clinic to their employees. This rises to 38% for employers with 20,000 or more employees.... Only 1% of respondents say they will decrease the number of clinic locations as a result of the pandemic. Clinic utilization rates -- the percentage of eligible individuals accessing clinic services at least once during the year -- averaged 52% for employees and 32% for dependents in 2020, essentially unchanged from 53% and 31% in 2019."